FAQs

How long does order normally take to arrive?

We strive to keep our handling times no longer than 1 day. Once items are shipped, the delivery time usually averages between 3-7 business days. This all depends on your delivery address and which shipping service you select.

 

How much is the shipping fee?

Shipping fees depends on your location as they vary by distance. There will be times that we offer free shipping and different promotional offers as well.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

 

Do you have a return policy?

Please refer to the Return Policy page for our return policies and for other concerns.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail at support@shopshoegawds.com